HVAC & Plumbing Warranties
Your new HVAC and plumbing systems are major investments that deserve coverage to last as long as possible. We're proud to offer top-of-the-line warranties to give you peace of mind over your heating, air conditioning, and plumbing for your home and business. All of our warranties cover parts and labor unless otherwise specified.
Note: HVAC and plumbing warranties would not apply to situations where problems are caused by:
- Customer-supplied products.
- Any earth movement.
- If someone has attempted to work on the product first.
- Damage from other companies.
- Existing or altered electrical is not up to code.
- Root intrusion.
- Drain stoppages that are caused by fibrous substances such as celery, artichokes, corn husks, etc.
- Any cleansing products used inside toilet tanks.
Heating & Air Conditioning Warranties
- Heat Exchangers, Condensers, & Compressors: Manufacturer's warranty.
- Air Filtration: Manufacturer's warranty.
- Wired Thermostats: 5 years.
- Wireless Thermostats: 2 years.
- Controls: 1 year.
- All Other Products & Services: 1 year unless otherwise specified.
Plumbing Product Warranties
- Gas & Electric Tankless Water Heaters: Factory warranty, normal use, non-commercial, no galvanized piping in the property.
- Gas Water Heaters, Including Residential & Tank Type: 6 years on tank and 1 year on parts and labor.
- Exclusions: Direct vents, power vents, multiple units, or any heaters being used in a commercial capacity. An expansion tank must be in place if applicable. Vent and gas piping must be properly sized and the vent line must have a proper vent cap in place. Multiple unit applications refer to the manufacturer's warranty
- Electric Water Heaters, Including Residential & Tank Type: 6 years on tank and 3 years on controls.
- Exclusions: The heater must not be used in a commercial capacity or exceed residential use parameters. Multiple unit applications refer to the manufacturer's warranty.
- Drain Line Repiping: 5 years with the system up to code.
- Exclusions: No drain line stoppages would be covered. If any other alterations were performed on the drain system that were not done to code the warranty would be void. Pertains only to the portion of the line/branch that Cabrillo worked on.
- Water Line Repiping: 5 years with the system up to code.
- Gas Line Repiping: 5 years with the system up to code.
- Garbage disposals: 9 years for 1 horsepower; 7 years for 3/4 horsepower; 5 years for 1/2 horsepower.
- Conventional Drain & Sewer Cleaning: We will make our best effort to clear the stoppage, however, not all stoppages are able to be cleared. Upon clearing the stoppage, we will guarantee our work for up to 90 days, under normal usage for 1 return visit.
- Hydro Jetting of Drain Lines: We will make our best effort to clear the stoppage, however, not all stoppages are able to be cleared. Upon clearing the stoppage, we will guarantee our work for up to 6 months with 1 return visit.
- Toilet Repairs: 3 years on a completed rebuild and 1 year on everything else.
- New Toilets: 3 years on materials, labor, and all parts except the seat, which is 1 year.
- Toto G-Max Technology: 5 years on materials, labor, and all parts except the seat. 1 year on seat and stoppages.
- Exclusions: No warranty on stoppages for foreign objects in the toilet such as a toy.
- Faucet Repairs: 1 year for cartridge replacement and no warranty for rubber washers.
- General Faucet Installation: 2 years.
- Grohe Faucet Installation: 4 years on faucet and 2 years on hose under normal use.