Customer Reviews

Incredibly responsive and professional. Brian was able to diagnose the problem and provide an estimate right away. I’ll be using Cabrillo for all of my heating and plumbing needs.

Frank and Steve were very professional, personable, respectful and flexible. They were very clear in their communication of options and delivered on their promises. Highly recommended.

Very professional, friendly and efficient. Easily solved a problem where two other companies were not able to do so. Having used Cabrillo plumbing before we will use them the first time for our needs.

Very knowledgeable staff. Punctual, care about the place they work at (ie shoe coverings, left everything clean). Easy to schedule an appointment. Very pleased overall. Thank you! Would use again.

We were very satisfied Thank you!

Frank and Erick are always extremely professional, on time, they clean up, and most importantly they do the job right!

FAST, EASY, CLEAN

I noticed water under the kitchen sink, called Cabrillo (on a weekend!), and within 24 hours everything was leak-free and fully functional. Frank arrived masked and wearing slipcovers on his boots, took a good look at the …

outstanding service in every way! I'm signing on for their maintenance service as well.

Dave and Hugo came by for a toilet repair, and also noticed that the water heater was leaking; so they also came back the next day top install a new water heater. (I wasn't thrilled that I needed a new water heater, but that's another story…

Robert was my technician. He was very professional, organized and knowledgeable. We had to remove the earthquake valve from PG&E meter to ours and I couldn't have asked for better professional. Thank you Cabrillo for an amazing job and …

The appointment was easy to make, the repair person arrived right on time, and the repair was made quickly. The repair person was very helpful, explained everything about the repair as well as informed me of future service options.

Brian was my technician and couldn't have asked for better. Cabrillo is the utmost in professionalism, workmanship, timeliness and speed. If you're looking for a quality plumbing company, Cabrillo is the real deal!

And.....their trucks are …

We enthusiastically and highly recommend this organization, especially Frank who serviced our water heater and repaired our leaking faucet. He was professional, capable and personable. A pleasure to deal with from beginning to end.

Very professional, Brian Bufford was our plumber. Offered honest assessment and let us decide how to proceed. Much appreciated. Will use again for plumbing services in the future.

My ancient furnace recently died; literally went up in smoke. Frank from Cabrillo helped me figure out what I needed, talked me out of some things I didn't need, and solved some other problems he spotted while he was here (like all of our …

Great professional and thorough service when fixing our plumbing issues .

great service both on the phone and by technician on site – Robert was efficient, polite and informative!

Easy to schedule appointment. Work started and ended on time. Good communication. Great work product. Will for sure use them the next time I need plumbing help.

Cabrillo, and Brian in particular, were once again excellent. I called late in the afternoon needing a gas shut-off valve installed for my oven to get PG&E to turn the gas on for my apartment after the oven broke. Cabrillo managed to get me…

Outstanding service. I've used Cabrillo for many years and could not be happier with their service. Scheduling is easy, people show up on time, and they get the job done. Frank did the repair this time, to a furnace fan. It was a very old …

They do not do commercial repair. Just residential.

We had a clogged toilet in the office, and even though they no longer do commercial businesses, since we had used them before, they came out to handle it. Originally they had us scheduled for tomorrow, but called to see if they could change…

Erick and Brian were great – I highly recommend Cabrillo.

Brian and Sal were polite, professional and very accommodating. They Sal helped me get an appointment to replace my water heater very quickly and Brian did a great job installing it.

Great work! I’d definitely recommend Cabrillo.

Arrived on time and fixed the water heater quickly, very professional.

Hello,

I am very happy with my experience with David P today. He was prompt, courteous, explained everything in detail, and did a professional job. I would definitely hire your firm again. . .

Robert was the technician who first diagnosed our heater problem. He was prompt polite and covid safe. He was patient with all of our questions. We decided to have our water heater replaced with our furnace. Robert and Hugo finished the …

Dave Preciado was personable, knowledgeable & quick to diagnose a future problem and fix the current one.

Appreciated the very quick response for an appointment and even arrived a day earlier!

I needed a new toilet and luckily picked Cabrillo only based upon seeing a lot of their trucks around. Brian came out and was wonderful in showing me the problem with the old, picking a new one for me and installing it very quickly and …

Had a gas leak, they were quick to engage, their follow up and readiness for the appointment was professional. Mostly arrived on time, did the job well and problem fixed without issue.

Brian and Hector brought my 17 year old tankless water heater up to code, installed missing flush system, installed the correct the ductwork, including roof outlet, flushed the system, all is working again!

Dave installed a new water heater, multiple bath and kitchen plumbing fixtures, and a new, much needed pressure valve. These installations have improved the quality of our lives tremendously, from the tap water tasting cleaner and better to…

Friendly, professional and helpful...Can't say anything better than that! Kudos to the company for hiring people like Robert...He/they earned our return business! Thanks!

My choice in San Francisco since 2002, Carrier central heating installed in my house on Church Street, water heater and check ups. Always protected my floors, constant contact w/ me as owner. Trustworthy, excellent technicians and plumbers…

Cannot recommend this company enough! Super transparent with pricing and communication. Frank and Hugo replaced our water heater and took the extra time to walk us through the process, alternative options and were overly considerate to …

Frank, the Cabrillo repairman, was simply wonderful. He was thoughtful and clear in his description of what was wrong, he troubleshot another problem, cleared and cleaned everything perfectly. Remarkably, Frank got all the parts to the …

Incredibly up good communication up front. Robert was phenomenal and sold me on going with Cabrillo overall. Today I had a brand new HVAC unit installed by Robert and Erick. They were on time, clean (drop clothes/booties), great …

Loved that they were so professional in responding from start to finish. Excellent and prompt communication. Not having to wait several days or sit on the phone for hours is magical...

Cabrillo Plumbing, Heating & Air our AC tdday. He was very efficient and thorough. He explained every

Thankful to them for the brutal honesty of my situation for a water leak. They referred me to seek lower cost landscape service as this job was outside the scope of their value --- instead of charging me much more to just take advantage of …

Brian was fantastic! Punctual, articulate and solved my problem at minimum cost. Highly recommended!

Frank came to my house for an estimate today during pandemic quarantine. He was well prepared, with mask and social distancing. Excellent service, and Frank clearly has the experience and professionalism to take care of my job when I'm …

Cabrillo was highly communicative at every step of the way. They responded promptly and thoroughly to my needs and provided a detailed estimate for replacement without a pushy sales pitch. When the time comes for replacement, I'll …

We would like express our sincerest gratitude to Cabrillo Plumbing. Your service is of utmost excellence. Our service technician, Dave, was the best, very competent and easy to work with.Thank you for your help, Dave, it was nice working …

Frank took his time and really looked over the whole project, asked a lot of questions, and I’m very confident in his work. He had to redo the gas lines in my house and now I’m rehire him to update my HVAC system

9 year old water heater had a failed pilot light. Cabrillo came early next day (on time, with phone call in advance). They gave us options to repair or replace. While waiting for the part to show up (only 1 hour), they took care of a slow …

David did a great job very pleased and I have recomended Cabrillo Plumbing

three times and will continue to do so in the future.

Once again, Frank Cichetti came through for us. And he did so on his first stop of the day. Very appreciative, especially since it appeared that the original error was on my part. Very gracious and efficient. Cabrillo is our plumbing …

Knowledgable, polite technician Robert provided us with excellent service this morning.

I've had the unfortunate cause to call these guys twice in the last 2 months or so and both times they've been incredibly pleasant to work with and did a great job for me. Dave, who came out for both of my jobs, is just excellent. I would …

Had another GREAT EXPERIENCE using Cabrillo ... ALWAYS will recommend this company and it's service. Brian was great and got the job done in a timely, efficient and neat manner ... I am a happy camper.

Robin Kotta

As always, Cabrillo's people did a great job of replacing my hot water heater and old valves. They brought everything up to code with flexible lines. My house might fall down in an earthquake, but my gas hot water heater will not fall over…

Friendly, efficient service. This was our second time using Cabrillo. Thank you.

Thank you for fixing my cutoff valves in a timely and professional manner. You are a quality company.

This is the best Plumbing Service in the Bay Area by far. The Plumbing Tech Brian was incredibly professional, knowledgeable, cordial and on time. He quickly solved the issue and had all the necessary materials in his work truck. He is …

We are very pleased with the job Frank and Charley did on replacing our water heater. They addressed all the issues and explained it to us before proceeding. They are very professional and know their trade.

Our tankless water heater kept going out and our home warranty sent out a different company who didn't fix it and said we were going to have to replace the whole unit but that it wasn't covered by our home warranty. We decided to call …

We called Cabrillo on Thursday night after 7PM with a clogged kitchen sink, and Frank was at our house by 10AM Friday morning. What we thought was a routine clogged drain turned out to be a tough one! Five hours later (yes, I was starting …

Amazing service as always from Robert Burkett and team at Cabrillo. Robert goes out of his way to help, and makes you feel really glad that you chose Cabrillo for your needs. Robert is a rockstar – such a great guy, and really knows his …

Frank just installed my new furnace. He was very knowledgeable, professional and friendly. I have used Cabrillo for years for all my heating and plumbing and have never been disappointed.

Our water heater went out and we needed help in a hurry. Called late Friday afternoon and they told us we could have someone there on Saturday. They called early Saturday morning to say they would be out to us in 20-30 minutes. Frank …

My hot water tank sprung a leak, I called around and no plumbers were available that same day but one recommended Cabrillo. So I called and they had a very professional plumber at my home in 2 hours and they did a superb job removing my old…

TL:DR Would definitely recommend Cabrillo for your service needs.

Details:

Called up Cabrillo to replace some stuck bathroom sink valves and a leaky faucet. Was able to easily schedule a convenient appt and the tech Dave showed up at the …

Have used Cabrillo for several years. They are the best. My technician is Robert Burkett. I always enjoy talking with him. He is very knowledgeable and thorough.

These guys are the best. Courteous, thorough, and timely. I wish every service provider would maintain a commitment to their customers like these guys. Customer for life. Oliver and Charly thumbs up! Would highly recommend.

Brian did an excellent job! Was extremely courteous, prompt and efficient.

Our water heater broke early on a Saturday morning and flooded our garage. In despair, I called Cabrillo, who received my call with the most upbeat, cheerful and helpful voice!! To my shock, Cabrillo was able to schedule Robert and Oliver …

Robert replaced sink faucet, disposal, & made miscellaneous other repairs. Excellent in all regards!

Frank assessed problem well. Erick and Steve very capably completed complex problem in one day. Excellent!

I cannot find enough superlatives to describe this excellent company! It started with the Dispatch Manager Sal, who was attentive and efficient. Then their expert plumber Dave Preciado arrived exactly on time as promised, and proceeded to …

Our technician Frank Cichetti was very thorough and helpful in explaining all our options to replace our 39 year old heating system. We know we made the best decision to have them install a new Trane system and replace our corroded water …

Oliver and Dave were super friendly, explained each step they took and worked smart and steady to get the job done. I highly recommend Cabrillo Plumbing because of their extraordinary service by Oliver & Dave. Thank you!

We hired Cabrillo Plumbing and Heating and am happy to be writing a review. I have purchased a window air conditioner, and contacted them to remove the old unit and install the new one.. Professional, quick to respond, a fair price, and …

We used Cabrillo to retrofit our home with an immediate hot water system. Oliver and Brian, our technicians, arrived on time, were personable and professional. They left the house clean and our hew hot water system up and running. Great …

My husband and I have been loyal customers to Cabrillo for many years. Technician Oliver arrived to the job on time and he was very professional in our interactions. He explained exactly what he's going to do and the work was done in a …

The staff were great and very professional. Rob Burkett, Charly Valenzuela, and Sal were very helpful and kept me informed on what was wrong and what needed to be done. Thank you for your help.

We were thoroughly pleased with the expert work of Robert Burkett, a highly-skilled and friendly plumber. He respected the fact that we are a cash-poor non-profit organization, and arranged for repairs that met our needs without breaking …

I am so happy with Frank from Cabrillo Plumbing. He did a great job with assessing the problem with our toilet and explained everything very thoroughly. I have never been more happier with a plumbing company than Cabrillo. We have used them…

The gas valve went out on my furnace on Christmas Eve morning. I called Cabrillo and they had it squared away by noon. The technician, Frank, was about as professional as it gets and he was assisted by Oliver who picked up the needed parts …

Carrillo Plumbing is the ONLY Plumbing company I use. Why? They answer their phone; they listen (Hi Sal!) and they employ the most professional, experienced, highly trained and heavily vetted plumbers in the industry. My dad was a plumber …

Oliver did a fantastic job; he was very professional and efficient. It took a lot of time to install a complicated solution for our house but he completed the job without problems. Thank you!

Robert is a calm, capable person — just what you need when your furnace has died and it's cold inside and out.

He was able to repair my 30-year-old furnace, and update me on its condition (which is: not long for this world). He explained …

I have a multi unit building, and the service I get from Frank at Cabrillo is great. He was on time, expalined all the work, wasted no time, and left a clean bathroom at the end. Great value and service. I had 2 toilets installed, and it …

Emergency water heater replacement. Came within the time frame promised, and installed new water heater quickly, cleanly, and efficiently. Very pleasant experience.

Erick, Josue and Charley did great work. They were friendly, polite and very hard-working.

Main water line was replaced, which involved removing a sidewalk section. They showed up as scheduled, and Brian and Josue did their jobs well and as promised. They communicated appropriately and clearly. The project was expensive, but very…

I had a great experience with Dave and Oliver, who installed a custom colored vanity and TOTO toilet in my vintage 1930's bathroom. After a previous plumber (from a different company ) told me that both items were too complicated to install…

Erick, Josue and Rob were amazing. They did a fantastic job and were very courteous. I will use Cabrillo for all my plumbing needs-

Both Eric and Charly were awesome. They came did the job, which by the way was exceptional, in a very professional manner.

We have used Cabrillo before and will continue to use them in the future.

We are huge fans of Cabrillio. We have turned to them twice, once in an emergency and once for regular maintenance. Their customer service before, during and afterwards (you become part of the Cabrillo family, with nice perks) is truly …

Once more, Frank was stellar at what he does. In and out smoothly today, without a hitch! Always a pleasure doing business with Cabrillo.

Frank was very professional and very personable. He explained everything in simple terms and completed the project in a fast and efficient manner. I recommend him highly. I also havent seen such workmanship when it came to sealing the …

These guys are great. Our outside water valve self-destructed with age and I called Cabrillo. It wasn't a super emergency but they came same day anyhow. I had the pleasure of meeting the owner, Jeff, who came out himself, with Eugenio. …

So it's 4th of July weekend and the P-trap under the kitchen sink decides this is the opportune time to split wide open. I called Cabrillo, fully expecting to be told that they could work me in sometime after the next Monday or that there …

showed up quickly, same day as we called. took all day to replace our dead water heater but it was worth the wait. The guys, Erik and Charly, were tidy and efficient. They had to remove a side gate to get the larger tank into the basement …

Excellent service by Cabrillo and especially their plumber Frank. I was left with a lots of problems by another plumber who did a horrible toilet install.. really a nightmare. I knew I needed a highly professional established plumber to …

I had a ceiling leak in a vent and wasn't sure what the problem was. Was it the AC, was it plumbing? I called company after company and spoke to people on the phone that didn't have a clue. Until I got to Cabrillo. They explained to me in …

Tech was very efficient and the drain works now. Hurrah.Thanks

I have used Carrillo plumbing several times. Each job was done correctly and efficiently. They are always honest and courteous. I can’t say enough about them. Great company

I have a rental so they kept me informed by text as to calling them and emailing me my options to finally coming up with a solution. They made the installation within an hour. Very easy process. Thank you. You’re a five star !

David was professional and very knowledgeable....